Take care of your mental well-being if affected by psoriasis
To feel good on the outside we must first take care of ourselves from
the inside. CLARO is a web-app based programme that helps patients with
psoriasis like you improve their emotional well-being through a meaningful,
dynamic and fun user experience.
BREAK OLD PATTERNS AND FORM NEW HABITS!
Discover the 7 tracks of CLARO and access our interactive games, activities, guided
meditations and community buildings tools to achieve specific goals with the support of
our digital coach, Anna:
Conquer your negative thoughts
Chronic illness, beautiful life
Cope better with stress
Overcome insecuriries and build confidence
Relationship turmoil ends here
Defeat loneliness
Painless parenting
IS THIS YOUR FIRST TIME VISITING CLARO? GETTING STARTED IS VERY
SIMPLE.
ANSWER THE ONBOARDING ASSESSMENT QUESTIONS
This is an important step, as CLARO will suggest suitable content for
you based on your responses.
CREATE AN ACCOUNT
to track your progress.
ANSWER SOME DISEASE SPECIFIC QUESTIONS
to have access to the psoriasis specific content.
YOU ARE ALL SET TO START MANAGING YOUR EMOTIONAL WELL-BEING!
YOUR WILL BE ABLE
TO MEASURE YOUR PROGRESS AND DEVELOP A POSITIVE MINDSET TO COPE
WITH PSORIASIS.
READY? LET'S BEGIN!
Privacy Policy
Almirall, S.A. (“Almirall”, “we”,
“us”, “our”) is committed to the safeguard of the
privacy of its stakeholders and the compliance of the data protection principles and applicable laws.
This Privacy Policy together with our Terms Of Use and our Cookies Policy sets out the basis on which any
personal data we collect from you when you navigate in Claro by Almirall (the
“Site”) will be collected and processed by us.
By visiting our Site you are agreeing to the practices described in this policy. By using the Site, you agree
to the terms and conditions of this Privacy Policy.
For more information about this document or how we process your personal data, you can contact our Global
Data Protection Officer at the e-mail address dpo.global@almirall.com
Basic information
Who is the controller of the data you provide?
The legal entity which is collecting and processing your data as data controller is Almirall,
S.A.You can find more information about us at www.almirall.com
Your personal data will be stored and processed until the period of time in which Almirall is
obliged to comply with any legal obligation that may arise in connection with this Site
Which are your rights as data subject and how you can exercise them?
The exercise of the rights that are foreseen under the General Data Protection Regulations
and other applicable local legislation would be applicable in accordance with the technical
and organizational particularities of the corresponding data processing performed.
Please click here for further information
about the rights you may exercise.
Additional information
For further information regarding Privacy and Data Protection, please clickhere).
Additional information
2.1 Who is the controller of the data we collect?
For the purpose of the General Data Protection Regulations and any local applicable laws, the data controller
of the data you provide through this Site is Almirall, S.A., a Spanish company with registered office at
Ronda General Mitre 151, 08022 Barcelona, with VAT number A-58869389, registered at the Companies Registry
of Barcelona at Volume 21795, Sheet 32, Page no. B-28.089 and with the Ministry for Health and Consumer
Affairs Registration Number - 1889E, as parent company of the companies of the Almirall Group.
You can contact Us at the telephone number (+34) 93 291 30 00.
Please note that “data controller” means the legal entity that decides the purposes and means of
processing your personal data.
2.2 Which kind of personal data we process?
As you navigate around the Site, certain information can be passively collected (that is, gathered without
your actively providing the information), using various technologies. We and our third-party service
providers passively collect and use information in the following ways
Using cookies: Cookies are pieces of information stored directly on the computer you are
using. Cookies allow us to collect information such as browser type, time spent on the Site, pages
visited, and language preferences. We and our service providers use the information for security
purposes, to facilitate navigation and to display information more effectively. We also use cookies to
recognize your computer or device, which makes your use of the Site easier and makes the Site display
properly on your device. In addition, we use cookies to gather statistical information about Site usage
in order to continually improve its design and functionality, understand how individuals use it, and to
assist us with resolving questions regarding it. Some of our cookies are managed for us by third
parties. You can refuse to accept these cookies by following your browser’s instructions; however,
if you do not accept them, you may experience some inconvenience in your use of the Site. To learn more
about cookies, please take a look to our Cookies
Policy
Through your browser: The provider of the pages automatically collects and stores information in
so-called server log files, which your browser automatically transmits to us. These are: browser type
and browser version, operating system used, deferrer URL, host name of the accessing computer, time of
the server request and IP address.
2.3 For what purposes do we need your personal data?
Your personal data will be used to provide you with the contents to which you may have access through the
Site. Part of the data is collected also in order to ensure error-free provision of the Site and improve the
contents offered through the Site and the functionalities and also to have analytics in aggregate about the
traffic of our Site.
Your personal data will not be used for any other different purposes.
2.4 For how long will we keep your personal data?
The personal data you provide to us will be stored and processed until the period of time in which Almirall
is obliged to comply with any legal obligation that may arise in connection with the Site.
2.5 Which is our lawfulness to process your personal data?
The processing of your personal data for the purposes indicated above lies on the legitimate interest we have
to run the Site.
2.6 Are we going to share your personal data?
Data will not be shared with third parties other than our services providers who help us to better provide
you with the information related to the Site (i.e. for instance, for data analytics), (hereinafter, the
“Recipients”).
Whenever information needs to be transferred to Recipients outside the European Economic Area to a country
which has not received the decision of adequate level of protection issued by the European Commission,
personal data will be duly protected by standard contractual clauses approved by the European Commission, or
binding corporate rules of the data processor.
2.7 Which are your rights as data subject and how you can exercise them?
The General Data Protection Regulations on data protection matters foresee that any individual can exercise
the following rights before the data controller in connection with the processing of your personal data:
Right of access: means the right to obtain access to your information that Almirall processes.
Right to rectification: means the right to be entitled to have your information corrected if it
is inaccurate or incomplete.
Right to erasure: in simple terms, it means to request the deletion or removal of the information
concerning him/her where there is no compelling reason for an organization to keep using it. This right
is also known as “the right to be forgotten” and is not a general right to erasure; there
are exceptions.
Right to restrict processing: means the right to ‘block’ or suppress further use of
the information concerning You in certain circumstances. When processing is restricted, we inform you
that Almirall can still store your information but may not use it further.
Right to data portability: means the right to obtain and reuse personal data by a third party in
a structured, commonly used and machine readable format in certain circumstances. If you request the
direct transfer of the data to another data controller, this will only take place if it is technically
feasible.
Right to object: means the right to object to certain types of processing, in certain
circumstances.
The exercise of the above referred rights would be applicable in accordance with the technical and
organizational particularities of the corresponding data processing performed.
If you would like to exercise any of the abovementioned rights, you can send us an electronic request to our
address datamanagerglobal@almirall.com attaching a copy
of your personal ID card/passport.
This page tells you the terms of use on which you may make use of the website www.clarobyalmirall.com (hereinafter, the
“Site”), whether as a visitor.
Page ownership
This Site has been developed and is owned by Almirall, S.A., a Spanish company with registered office at
Ronda General Mitre 151, 08022 Barcelona, with VAT number A-58869389, registered at the Companies Registry
of Barcelona at Volume 21795, Sheet 32, Page no. B-28.089 and with the Ministry for Health and Consumer
Affairs Registration Number - 1889E ("Almirall", "us", "our").
You can contact us at the telephone number (+34) 93 291 30 00.
You can find more information about us and all the companies belonging to the Almirall Group at www.almirall.com.
Access and use of the Site
The Site is provided to you under these Terms of Use, which may be amended or supplemented from time to time
(hereinafter, the “Agreement”). Your use of the Site implies that you accept
and adhere unreservedly to be legally bound to the Agreement. If you do not agree to them please refrain
from using the Site.
Use of some services offered in this website may be also subject to specific conditions indicated in each
case.
We reserve the right, in our sole discretion to refuse, suspend, modify or terminate the information services
we provide to you through the Site.
You are responsible for making all arrangements necessary for you to have access to the Site. You are
also responsible for ensuring that all persons who access the Site through your internet connection are
aware of these terms, and that they comply with them.
The information contained and posted in the Site must be considered as an electronic communication. You
hereby agree that we may communicate electronically, subject to local privacy laws, and that such
communications, as well as news, notices, disclosures, agreements, and other communications that we provide
to you electronically, are equivalent to communications in writing and shall have the same force and effect
as if they were in writing and signed by the party sending the communication.
Eligibility
This Site is not available to minors (those under 18 years of age, or otherwise according to the applicable
law), or individuals or organizations who cannot form legally binding contracts, conditions, obligations,
representations and/or warranties under the applicable law. If you do not meet this requirement, please
refrain from using the Site.
You represent to us that you do not have any conflict of interest using the Site and that you are not bound
by any obligation which prevents you from using the Site.
Use of the Site
By adhering to the terms and conditions of this Agreement, you understand that the Site is available for your
personal, non-commercial use only, and you agree that you will use the Site only for lawful purposes and in
accordance with the Agreement and in full compliance of the applicable laws.
We do not accept any liability and will not be responsible for any harm or loss you may suffer in relation to
any use you make of the Site for business or commercial purposes or other purposes which are not
specifically included in the authorized use of this Agreement.
While using this Site you agree, among others:
Not to download, reproduce, change, copy, distribute, sell or populate the content of the Site for any
commercial use, or provide it to a commercial source, or erase or modify any part of the Site or its
content, including the software.
Refrain from altering, evading, or manipulating any protection device or security system that may be
installed on the Site.
Not to use this Site for unappropriated, unlawful, fraudulent or unauthorized purpose.
Not to create a derivative work of, reverse engineer, reserve assemble or otherwise attempt to discover
any source code of the Site.
Not to submit material which may infringe third party intellectual property rights or privacy rights
(without being the owner, licensee or otherwise legally authorized to do so) or which may result in
breach of confidentiality undertakings assumed by you.
Not to misuse the Site or interfere with its proper working by introducing viruses, trojans, worms, or
other material which is malicious or technologically harmful.
Not to send us unsolicited promotional materials (spam).
Not to breach any applicable local, national or international law or regulation, and not to breach any
kind of code of conduct which may be applicable to you.
Intellectual property rights over all the information contained in the Site, graphic designs, logos,
drawings, trademarks, images, indices and source codes belong to us, except to those contents belonging to
third parties to which you may have access through links and, therefore, all rights are reserved. The
trademarks and brand names displayed on this Site are of our property or the property of Almirall’s
affiliates and you are not able to reproduce them without our permission.
Notwithstanding the above, we grant you a non-exclusive, non-transferable, revocable limited license to use
the Site and view and print content retrieved from the Site for your personal, non-commercial purposes as
indicated above, provided that you do not remove or hide the copyright notice and that you mention the
source and authorship, as the case may be. You must not modify the paper or digital copies of any materials
you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or
audio sequences or any graphics separately from any accompanying text.
If you print off, copy or download any part of the Site in breach of these terms of use, your right to use
the Site will cease immediately and you must, at our option, return or destroy any copies of the materials
you have made. This license may be withdraw at any time by us, without prior notice. As previously stated
above, this license does not include any copying or distribution, resale or commercial use of this Site or
its contents. We reserve all rights not expressly granted to you.
Privacy
The information that we obtain through your use of the Site through your navigation is subject to our
Privacy Policy.
Third party websites and content
The links contained in this Site may take the user to other websites managed by third parties over which we
do not have control. We are not liable for the contents or the condition of these websites and access to
them through this Site does not imply that we recommend, monitor, or approve their content. Your use of such
third party websites is subject to the terms of use and the privacy policies of such websites.
Exoneration of liability
We inform you that the materials and information contained on this Site have been included for informative
purposes only, and are not sufficient for decision-making or adopting positions for specific cases.
Moreover, it is not intended as medical or healthcare advise, or to be used for medical diagnosis or
treatment. It cannot be used as replacement of professional advice and services from a qualified healthcare
professional. We accept no liability for any damage caused or connected to the use of this information.
Although we strive to keep the material contained in the Site duly accurate and updated, you must be aware
that it might not constitute the most recent information about services offered by us and that we cannot be
responsible for any damages or loss related to the accuracy, completeness and timeliness of the information
of the Site. In this connection, the material may be modified, extended or updated without prior notice.
We do not accept any liability for errors or omissions in the content of this Site or other contents that may
be accessed through it, nor does we assume any right or undertaking to verify or oversee the content and
information on this Site.
Your use of the Site is free of charge. We shall not be liable for any damages, claims, expenses or other
costs (including reasonable attorney’s fees) you suffer or incur using this Site or as a result of a
third party claim relating to your use of this Site and the information provided herein, nor for any action
taken according to the information provided on it. We accept no liability for any loss or damage caused by
attack, viruses or other harmful material that may infect your computer equipment, programs or data due to
your use of this Site or third party’s websites the link to which is included in this Site.
We make reasonable efforts to make the Site available but from time to time we may need to interrupt,
restrict your access to or withdraw contents. We will not be liable for any harm or loss to use derived from
these actions.
Your use of the Site is at your sole risk. The contents of the Site are provided “as is”, this
meaning that we make no warranties, expressed or implied, including no warranties of merchantability,
fitness for any particular purpose or non-infringement, except as expressly provided in this Agreement, in
respect to the services provided through and the contents included in the Site.
You expressly understand and agree that under no circumstances we or our affiliates, and any of the
respective directors, officers, employees, or representatives will be liable for any direct, indirect,
special, incidental, consequential, punitive or liquidated damages, including without limitation, any loss
of profit, loss of data or loss of goodwill, howsoever caused. This exclusion of liability shall apply to
the fullest extent permitted by the applicable laws.
Indemnity
You agree to hold us harmless and to indemnify us and our affiliates, and any of the respective officers,
directors, employees, consultants, services providers and agents from an against any losses, costs,
expenses, damages and other liabilities or claims (including reasonable attorney’s fees) arising from
or relating to (i) your breach of this Agreement, (ii) your use of the Site or (iii) any claim from any
third party alleging that your User content infringes such third party rights (including intellectual
property rights).
Security
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential
content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted
connection by the fact that the address line of the browser changes from "http://" to "https://" and by the
lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
However, unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be
impregnable or totally secure.
Modifications
We may make changes to the terms and conditions to this Agreement from time to time so we encourage you to
read them periodically.
Applicable law and jurisdiction
This Agreement shall be interpreted in accordance with the laws of Spain (excluding any rules governing
choice of laws) and any legal proceedings arising from this Agreement will take place at the courts of
Barcelona city.
Cookies Policy
This website (the “Site”) uses its own and third party cookies. Please read
this Cookies Policy to learn more about what cookies are, which cookies do we use, for what purposes and how
can you disable them.
Through the configuration of Cookies, or the acceptance of the Cookies notice, you are consenting to the
installation of cookies informed or configured (unless you have modified the configuration of your browser
to reject all or certain cookies by default).
What are cookies?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely
used in order to make websites work, or work more efficiently, as well as to provide information to the
owners of the site. Cookies are not viruses - they are plain text items and are not compiled code - so they
cannot be executed on, or affect the operation of, the device.
Some cookies are temporary, like the “session cookies” and remain on the user's machine until
they close the website. They do not remain on the user's computer. Some others are persistent, this means
that stay stored in a computer's cookies file after the user has closed the website. They will re-connect to
the web page when it is next opened, remembering information that facilitates navigation (direct access to
the service without needing to repeat the login process) or providing a commercial service (offering
products or services related to previous visits).
Cookies can be created by the website being visited (they are called “own cookies”) and some will
be received by the site owner from third parties (they are called “third-party cookies”) when
navigating a website generated by a third-party service hosted by that website. For example, a cookie used
by an advert or advertising banner on the website visited.
The purposes of the cookies may differ as follows:
Technical cookies
Technical cookies are those that allow the user to navigate through the website or application and the use of
different options or services that exist therein. For example, control traffic and data communication,
identify the session, access restricted access, remember elements regarding an order, make the application
for registration or participation in an event, use security elements during the browsing and storing
contents for the dissemination of videos or sound.
Customization cookies
Are those that allow the user to access the service with some general characteristics predefined in their
device or that the user defines him/herself. For example, the language, the type of browser through which
you access the service, the selected content design, geolocation of the device and the regional
configuration from where the service.
Advertising cookies
Are those that allow the effective management of advertising spaces that have been included in the website or
application from which the service is provided. They allow to adapt the content of the advertising so that
it is relevant for the user and to avoid showing ads that the user has already seen.
Analytical cookies
Are those that allow tracking and analysis of the behavior of users on websites. The information collected
through this type of cookies is used in the measurement of the activity of the websites, application or
platform and for the elaboration of navigation profiles of the users of said sites, with the purpose of
introducing improvements in the service based on of the usage data that users make.
To learn more about cookies you can visit the following sites that provides useful information on this topic
(please note that both are links to external sites not related to Almirall):
At any time you will have the possibility to accept or reject the installation of cookies, or reject the
installation of a certain type of cookies, such as the analytical cookies. Also, after each session you can
delete all or some of the stored cookies.
Also you can activate:
- private browsing, through which your browser stops saving browsing history, website passwords, cookies and
other information of the pages you visit, or
- the function of not tracking, by which the browser asks the websites that you visit not to track your
browsing habits, for example, to serve you with advertising of your interest in the sites you visit.
We recommend that you consult the help of your browser to learn about the different options on how to manage
cookies. Keep in mind that the blocking of cookies can affect all or some of the features of our Site. For
your convenience, below we provide the help links from different browsers:
When visiting our Site for the first time we will offer you the possibility to configure which Cookies you
wish to install. You can oppose the installation of any category of Cookies, except for the technical ones,
which are necessary for the proper functioning of the Site by selecting your options below:
Likewise, as indicated in the previous section, the User may, at any time, reject the installation of a
certain type of cookies, such as analytical third-party cookies, by configuring the browser itself.
Also, some of our suppliers have a direct system to oppose the installation of their Cookies. Below you will
find a list of suppliers and links (one of them may not be in Spanish, although you will easily find the
"opt-out" button to object):
Please note that if at any time you delete the cookies from your browser, it is possible that your opt-out
preferences from the previous providers will be eliminated, so you must re-oppose their installation.
The previous links have been inserted for your convenience and can be updated by the developers of these
browsers. We will use all reasonable efforts to maintain the previous list duly updated. However, if a link
does not work or is not up to date, you can go to the "Help" menu of your browser.
If you want to have more control over the installation of cookies, you can install programs or add-ons to
your browser, known as "Do Not Track" tools, which will allow you to choose the cookies you want to allow.
