CARING FROM THE INSIDE OUT
clarobyalmirall-headtitle-form

Take care of your mental well-being if affected by psoriasis

To feel good on the outside we must first take care of ourselves from the inside.
CLARO is a web-app based programme that helps patients with psoriasis like you improve their emotional well-being through a meaningful, dynamic and fun user experience.

BREAK OLD PATTERNS AND FORM NEW HABITS!

Discover the 7 tracks of CLARO and access our interactive games, activities, guided meditations and community buildings tools to achieve specific goals with the support of our digital coach, Anna:

Conquer your
negative thoughts

Chronic illness,
beautiful life

Cope better
with stress

Overcome insecuriries
and build confidence

Relationship
turmoil ends here

Defeat
loneliness

Painless
parenting

IS THIS YOUR FIRST TIME VISITING CLARO?
GETTING STARTED IS VERY SIMPLE.

ANSWER THE ONBOARDING ASSESSMENT QUESTIONS

This is an important step, as CLARO will suggest suitable content for you based on your responses.

CREATE AN ACCOUNT

to track your progress.

ANSWER SOME DISEASE SPECIFIC QUESTIONS

to have access to the psoriasis specific content.

YOU ARE ALL SET TO START MANAGING
YOUR EMOTIONAL WELL-BEING!

YOUR WILL BE ABLE

TO MEASURE YOUR PROGRESS AND DEVELOP
A POSITIVE MINDSET TO COPE WITH PSORIASIS.

READY? LET'S BEGIN!

Almirall, S.A. (“Almirall”, “we”, “us”, “our”) is committed to the safeguard of the privacy of its stakeholders and the compliance of the data protection principles and applicable laws.

This Privacy Policy together with our Terms Of Use and our Cookies Policy sets out the basis on which any personal data we collect from you when you navigate in Claro by Almirall (the “Site”) will be collected and processed by us.

By visiting our Site you are agreeing to the practices described in this policy. By using the Site, you agree to the terms and conditions of this Privacy Policy.

For more information about this document or how we process your personal data, you can contact our Global Data Protection Officer at the e-mail address dpo.global@almirall.com

  1. Basic information

Who is the controller of the data you provide?

The legal entity which is collecting and processing your data as data controller is Almirall, S.A.You can find more information about us at www.almirall.com

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Which kind of personal data we process?

We process personal data that we collect from your use of the Site from a technical perspective and also by means of the cookies.

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For what purposes do we need your personal data?

We may use your personal data to make you available the use of Claro by Almirall site.  

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Which is our lawfulness to process your personal data?

Our lawfulness lies on our legitimate interest.

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¿For how long will we keep your personal data?

Your personal data will be stored and processed until the period of time in which Almirall is obliged to comply with any legal obligation that may arise in connection with this Site

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Are we going to share your personal data?

Data will not be shared with third parties other than our service providers who help us better to provide you with the use of the Site.

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Which are your rights as data subject and how you can exercise them?

The exercise of the rights that are foreseen under the General Data Protection Regulations and other applicable local legislation would be applicable in accordance with the technical and organizational particularities of the corresponding data processing performed.

Please click here for further information about the rights you may exercise.

Additional information

For further information regarding Privacy and Data Protection, please click here ).



  1. Additional information

2.1 Who is the controller of the data we collect?

For the purpose of the General Data Protection Regulations and any local applicable laws, the data controller of the data you provide through this Site is Almirall, S.A., a Spanish company with registered office at Ronda General Mitre 151, 08022 Barcelona, with VAT number A-58869389, registered at the Companies Registry of Barcelona at Volume 21795, Sheet 32, Page no. B-28.089 and with the Ministry for Health and Consumer Affairs Registration Number - 1889E, as parent company of the companies of the Almirall Group.

You can contact Us at the telephone number (+34) 93 291 30 00.

Please note that “data controller” means the legal entity that decides the purposes and means of processing your personal data.

2.2 Which kind of personal data we process?

As you navigate around the Site, certain information can be passively collected (that is, gathered without your actively providing the information), using various technologies. We and our third-party service providers passively collect and use information in the following ways

2.3 For what purposes do we need your personal data?

Your personal data will be used to provide you with the contents to which you may have access through the Site. Part of the data is collected also in order to ensure error-free provision of the Site and improve the contents offered through the Site and the functionalities and also to have analytics in aggregate about the traffic of our Site.

Your personal data will not be used for any other different purposes.

2.4 For how long will we keep your personal data? 

The personal data you provide to us will be stored and processed until the period of time in which Almirall is obliged to comply with any legal obligation that may arise in connection with the Site.

2.5 Which is our lawfulness to process your personal data?

The processing of your personal data for the purposes indicated above lies on the legitimate interest we have to run the Site.

2.6 Are we going to share your personal data? 

Data will not be shared with third parties other than our services providers who help us to better provide you with the information related to the Site (i.e. for instance, for data analytics), (hereinafter, the “Recipients”).

Whenever information needs to be transferred to Recipients outside the European Economic Area to a country which has not received the decision of adequate level of protection issued by the European Commission, personal data will be duly protected by standard contractual clauses approved by the European Commission, or binding corporate rules of the data processor.

2.7 Which are your rights as data subject and how you can exercise them?

The General Data Protection Regulations on data protection matters foresee that any individual can exercise the following rights before the data controller in connection with the processing of your personal data:

  1. Right of access: means the right to obtain access to your information that Almirall processes.
  2. Right to rectification: means the right to be entitled to have your information corrected if it is inaccurate or incomplete.
  3. Right to erasure: in simple terms, it means to request the deletion or removal of the information concerning him/her where there is no compelling reason for an organization to keep using it. This right is also known as “the right to be forgotten” and is not a general right to erasure; there are exceptions.
  4. Right to restrict processing: means the right to ‘block’ or suppress further use of the information concerning You in certain circumstances. When processing is restricted, we inform you that Almirall can still store your information but may not use it further.
  5. Right to data portability: means the right to obtain and reuse personal data by a third party in a structured, commonly used and machine readable format in certain circumstances. If you request the direct transfer of the data to another data controller, this will only take place if it is technically feasible.
  6. Right to object: means the right to object to certain types of processing, in certain circumstances.

The exercise of the above referred rights would be applicable in accordance with the technical and organizational particularities of the corresponding data processing performed.

If you would like to exercise any of the abovementioned rights, you can send us an electronic request to our address datamanagerglobal@almirall.com attaching a copy of your personal ID card/passport.

Finally, we inform you that you can contact the Spanish Data Protection Agency or any European supervisory entity for any claim arising from the processing of your personal data. You can find an updated list of such organizations by jurisdiction at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

This website (the “Site”) uses its own and third party cookies. Please read this Cookies Policy to learn more about what cookies are, which cookies do we use, for what purposes and how can you disable them.

Through the configuration of Cookies, or the acceptance of the Cookies notice, you are consenting to the installation of cookies informed or configured (unless you have modified the configuration of your browser to reject all or certain cookies by default).

  1. What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies are not viruses - they are plain text items and are not compiled code - so they cannot be executed on, or affect the operation of, the device.

Some cookies are temporary, like the “session cookies” and remain on the user's machine until they close the website. They do not remain on the user's computer. Some others are persistent, this means that stay stored in a computer's cookies file after the user has closed the website. They will re-connect to the web page when it is next opened, remembering information that facilitates navigation (direct access to the service without needing to repeat the login process) or providing a commercial service (offering products or services related to previous visits).

Cookies can be created by the website being visited (they are called “own cookies”) and some will be received by the site owner from third parties (they are called “third-party cookies”) when navigating a website generated by a third-party service hosted by that website. For example, a cookie used by an advert or advertising banner on the website visited.

The purposes of the cookies may differ as follows:

Technical cookies

Technical cookies are those that allow the user to navigate through the website or application and the use of different options or services that exist therein. For example, control traffic and data communication, identify the session, access restricted access, remember elements regarding an order, make the application for registration or participation in an event, use security elements during the browsing and storing contents for the dissemination of videos or sound.

Customization cookies

Are those that allow the user to access the service with some general characteristics predefined in their device or that the user defines him/herself. For example, the language, the type of browser through which you access the service, the selected content design, geolocation of the device and the regional configuration from where the service.

Advertising cookies

Are those that allow the effective management of advertising spaces that have been included in the website or application from which the service is provided. They allow to adapt the content of the advertising so that it is relevant for the user and to avoid showing ads that the user has already seen.

Analytical cookies

Are those that allow tracking and analysis of the behavior of users on websites. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, with the purpose of introducing improvements in the service based on of the usage data that users make.

To learn more about cookies you can visit the following sites that provides useful information on this topic (please note that both are links to external sites not related to Almirall):

www.aboutcookies.org or www.allaboutcookies.org.

  1. What type of cookies uses this Site

This Site uses the following cookies: 

  1. How to uninstall cookies?

At any time you will have the possibility to accept or reject the installation of cookies, or reject the installation of a certain type of cookies, such as the analytical cookies. Also, after each session you can delete all or some of the stored cookies.

Also you can activate:

- private browsing, through which your browser stops saving browsing history, website passwords, cookies and other information of the pages you visit, or

- the function of not tracking, by which the browser asks the websites that you visit not to track your browsing habits, for example, to serve you with advertising of your interest in the sites you visit.

We recommend that you consult the help of your browser to learn about the different options on how to manage cookies. Keep in mind that the blocking of cookies can affect all or some of the features of our Site. For your convenience, below we provide the help links from different browsers:

When visiting our Site for the first time we will offer you the possibility to configure which Cookies you wish to install. You can oppose the installation of any category of Cookies, except for the technical ones, which are necessary for the proper functioning of the Site by selecting your options below:

Likewise, as indicated in the previous section, the User may, at any time, reject the installation of a certain type of cookies, such as analytical third-party cookies, by configuring the browser itself.

Also, some of our suppliers have a direct system to oppose the installation of their Cookies. Below you will find a list of suppliers and links (one of them may not be in Spanish, although you will easily find the "opt-out" button to object):

In this link you can find also options to opt-out from cookies stored in your device: http://www.youronlinechoices.com/.

Please note that if at any time you delete the cookies from your browser, it is possible that your opt-out preferences from the previous providers will be eliminated, so you must re-oppose their installation.

The previous links have been inserted for your convenience and can be updated by the developers of these browsers. We will use all reasonable efforts to maintain the previous list duly updated. However, if a link does not work or is not up to date, you can go to the "Help" menu of your browser.

If you want to have more control over the installation of cookies, you can install programs or add-ons to your browser, known as "Do Not Track" tools, which will allow you to choose the cookies you want to allow.